A Holistic Approach to Application Monitoring

When IT focuses on process automation, every aspect of the process is transformed. And, the goal of monitoring is to provide the insights that optimize workflows and create business value.

The Evolving Solutions Enterprise Monitoring & Analytics (EMA) team is purpose-built to serve as an observability hub and lead ongoing conversations with stakeholders for process performance. Because our EMA approach is centered around desired outcomes – not tools – it enables deeper conversations with stakeholders about value and performance.

Why You Need Enterprise Monitoring & Analytics

CEO Jaime Gmach and Practice Director Nate Austin discuss our approach to application monitoring.

Our Approach to Enterprise Monitoring & Analytics

In our approach to application monitoring, we do not just make decisions based on the data we have available; rather, we gather data based on the decisions we need to make. Just this subtle change shifts the performance monitoring conversation from a reactive posture to a proactive posture. Our EMA team focuses first on the decisions you need help making. Then we help you develop processes and tooling that gathers that decision-driving data.

Learn more about our point of view on Enterprise Monitoring & Analytics

How the Center of Excellence Model Makes a Difference

At Evolving Solutions, we work under a workflow model we call the Center of Excellence (COE). The COE is agile like a project group, but stakeholders take on perpetual responsibilities in the organization. This team initiates the conversations that increase the value of your brand-defining workflows. Discover how we can put this model to work in your organization.

Actions for a proactive approach to Observability

When IT is centered around process automation, the goal of monitoring is to provide the insights that optimize workflows and create business value. These are actions you can take to implement for a proactive approach to observability:

  1. Institute a workflow-focused monitoring approach
  2. Create plans to seek insights into process performance, not just component performance
  3. Organize cross functional teams and processes to enable the foundation of success
  4. Develop KPIs based on business outcomes and end user experience requirements
Coworkers working together in office.


We believe in maintaining strong partner relationships to ensure we can offer the best services to our clients, no matter their needs. We don’t believe in trying to fit a partner into your operation who doesn’t belong there. Check out our partners page to see a list of the key partnerships we support.

Contact Us

We can help you implement a holistic approach to application monitoring. Please complete the form below and a representative will contact you.