About the Role

The Renewals Specialist is primarily responsible for providing support to the company’s sales organization by timely processing renewals including maintenance, service renewal contracts and subscription/*aaS licenses.


  • Proactively manage renewals expiring in 60 – 90 days
  • Request quotes for maintenance, renewal service contracts, and renewable licenses from distributors and vendors
  • Communicate with sales teams to confirm product should be renewed and establish parameters for quoting, including margins, co-terming, of any other needs of the sales team and client
  • Send quotes to sales team and clients by established deadlines and follow up on renewals prior to expiration
  • Ensures all associated databases and documentation are maintained
  • Provides oversight to customer renewal invoices, as required
  • Achieve renewal goals and metrics

Skills needed to be successful

  • Attention to detail and high-level critical thinking skills
  • Excellent communication skills including writing, reading, listening, and documenting
  • High performing team player with flexibility to work in a dynamic environment
  • Possess the ability to quickly learn technology tools and vendor offerings
  • Advanced proficiency in Excel to analyze data
  • Ability to build and maintain good working relationships with clients, distributors, suppliers and vendors.

Work location 

  • Hybrid/Remote – Flexible 

Reporting Relationships

  • Reports to the Controller

Evolving Solutions is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


Evolving Solutions Core Values


Do what is right every day. Your personal integrity and the reputation of Evolving depends on this.


Evolving Solutions is better when everyone is together. The ability to solve problems as a team for our clients and partners is Evolving Solutions’ strength and differentiation.


Possess knowledge and experience to deliver at the highest level, while maintaining the willingness to learn more and the humility to recognize you will never know it all.


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